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IATA One Order: How Airlines Are Adopting Retail's Order Management Playbook
Why Airlines Are Finally Copying Amazon's Playbook Picture this: You buy a camera on Amazon with a memory card, protective case, and...
Oct 44 min read
Southwest Airlines: How Tech Debt Turned a Beloved Brand into $2B Target
The bottom line: Â Southwest's $2 billion collision with Elliott Management wasn't caused by market forces, it was the inevitable...
Sep 15 min read
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