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Insights
Analysis on airline technology, enterprise AI, and digital transformation


Why 95% of AI Projects Fail (And How to Be in the 5%)
MIT research reveals why most AI initiatives stall. The problem is not the technology. TL;DR MIT found 95% of enterprise AI pilots deliver zero measurable return on investment The root cause is not technology capability. It is workflow integration and organizational learning Purchased AI solutions succeed 67% of the time versus 33% for internal builds Photo by Tima Miroshnichenko Parts 1 and 2, explored the $22 billion IROP problem and the Four Lever Model for AI intervention
Augustine Paul Samuel
Jan 184 min read


Four AI Levers That Help Airlines Tackle Irregular Operations
From prediction to communication: a framework for understanding where AI creates real IROP value TL;DR AI assists airlines across four levers: Predict, Prevent, Recover, and Communicate Delta reduced maintenance cancellations by 99% (5,600 to 55 annually) through predictive AI American's AI powered rebooking has helped 200,000+ passengers during severe weather This part covers how AI actually intervene and help Airlines The key insight is that AI does not just help with recov
Augustine Paul Samuel
Jan 54 min read


The $22 Billion Problem: Why Airline IROPs Demand AI Now
Traditional approaches to irregular operations are bleeding costs. Here's the business case for transformation. TL;DR IROPs cost airlines $8B+ annually; every minute of delay costs $100 22% of U.S. flights were delayed in 2024 despite record technology investment Traditional siloed recovery (aircraft → crew → passengers) guarantees suboptimal outcomes Every airline knows the feeling: a winter storm hits a hub, and within hours, the entire network is unraveling. Crews are stra
Augustine Paul Samuel
Dec 27, 20252 min read
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